Matthew Haughey isn't the only one having trouble subscribing to Make. Back on February 4th I received their newsletter via email telling me I could now subscribe to their magazine. I didn't jump that day, but as I read a few reviews from people who got preview issues over the next couple days and even read the partial articles available on their site, I wanted my copy too. So I tried to subscribe. For whatever reason, the credit card transaction didn't go through and I found myself in the same place as Matt.
Finally, today (March 2nd - almost one month later) I received the following email:
Dear WAYLAN LIMBERG,
You recently ordered a subscription to MAKE magazine. We’re writing to let you know that we have reserved the PREMIERE ISSUE of MAKE for you and that it will be sent as soon as we receive your payment.
Your first invoice will arrive within the next couple of weeks. If you wish to pay before then, please choose one of the options below:
(1) Click here to generate your own invoice: < link removed for my privacy >
(2) Pay online at our secure site:
< link removed for my privacy >(3) Call us toll-free at 866-289-8847.
We realize you are very eager to receive your first issue of MAKE and apologize for the delay in getting your invoice to you.
Thank you for subscribing to MAKE.
Sincerely,
Mike Popalardo
Subscription Sales Director
make@espcomp.com
I'm not sure if I should just try to order online with my card again, or use a different means. I'll let you know how it all turns out.
Update (March 7 - 4:30 pm)
I just made an online payment and it went through no problem. I even got the confirmation email within a minute. Whatever the problem was before, they fixed it. I'll try to remember to let you all (the whole 1 or 2 of you) know when I get my first issue and if there are any more problems. While things are looking good right now, you think they would have made sure the process worked right from the outset; especially considering they are a new publication and need every subscription they can get.
